Santaquin City Utility Billing

Santaquin City offers consolidated billing for its public utility services.

Phone: (801) 754-3211

Fax: (801) 754-3526

Email: office@santaquin.org 

Address: 275 W Main St. Santaquin, UT 84655

Office Hours: Monday-Thursday 9:00AM-5:00PM, Friday 9:00AM-1:00PM excluding Holidays

 

General Guidelines 

  • Base rates are calculated on an approximately 30 day billing cycle (26th - 25th of each month)
  • Usage readings are obtained mid-month
  • Bills arrive around the 1st of the month 
  • Bills are due on the 20th
  • Penalty is assessed the 21st
  • Online payments can be made anytime at www.xpressbillpay.com
  • See complete guidelines in the City Code

 

ATTENTION CUSTOMER!!!!

The City Ordinance concerning delinquency has been change to state: “Any utility account is deemed to be delinquent if current charges are not paid within seven (7) days after the due date.”

What this means to you? The delinquent date has been shorten from 30 days to 7 days. Currently Past Due Tags are sent out on or around the 27th of each month and a $25 fee is assessed to the customer account that did not pay their bills by the 20th of the previous month. Tags will now be sent out on or around 27th of each month to customers for bills that are due and not paid by the 20th of that same month instead of bills that were due on the 20th of the previous month.

Past Due Tags sent out the end of September (customers who do not pay their bills by September 25th) will include unpaid balances for both August and September (if August’s bill was not paid) instead of the normal one month.

Monthly bills are still due on the 20th of each month. Penalty charges of 10% on any unpaid balances will continue to be assessed to any account that is not paid by the 20th, unless the 20th falls on a weekend.

If you have any questions regarding this ordinance change and if you would like to make arrangements to bring your account current, please contact the Utility Office at 801-754-3211.

 

Hot Links:

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City Code

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Other Utilities Servicing The Area

Utility Assistance Program Information

Utility Assistance Application

Utah County Land Record Search

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Santaquin City is an Equal Opportunity Provider